Most plumbing problems don't wait for business hours, and neither do we. Our Pikeville dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in KY, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a Pikeville kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Training doesn't stop after licensing. Our Pikeville team runs regular refreshers on code updates, new fixture technology, and the material mix specific to Pikeville, KY construction, so a repair holds up to inspection, not just to a quick test run.
These are the patterns our Pikeville dispatchers hear about most right before a job turns into an emergency call.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Pikeville are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Pikeville home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Pikeville, KY can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in Pikeville, KY homes.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
Because our trucks are staged across Pikeville, KY, dispatch can usually give you an honest, specific arrival window.
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across Pikeville, KY so we can usually get to you same-day.
Every technician we send is licensed in KY and covered by full liability insurance — ask to see credentials on arrival.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Pikeville
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — Pikeville resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Pikeville customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, Pikeville
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Pikeville
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Pikeville
Our Pikeville dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Pikeville, KY, so a request from just outside Pikeville limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout Pikeville, KY, most Pikeville calls see a technician the same day, with priority routing for active leaks and no-water situations.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Pikeville home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Yes — older pipe materials are a large part of the Pikeville workload, and we carry the fittings for legacy systems on most trucks.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover Pikeville and a broad radius of surrounding communities throughout Pikeville, KY — see the coverage list below for specific zip codes.
In most cases, yes — trucks in Pikeville carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Pikeville, KY — call +1-844-833-0201.
Call +1-844-833-0201